Effective Date: 02/05/2025
Last Updated: 02/05/2025
At Insivia, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cleveland.agency and engage with our services.
1. Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
A. Information You Provide to Us
- Contact Information – When you sign up for newsletters, request a demo, or contact us, we collect your name, email address, phone number, and company details.
- Account & Payment Information – If you purchase a service, we collect necessary payment details through third-party payment processors.
- Communications – Any information you provide when contacting us, such as customer support inquiries or feedback.
B. Information Collected Automatically
- Log Data – Our servers automatically collect information such as IP addresses, browser type, referring/exit pages, and timestamps.
- Cookies & Tracking Technologies – We use cookies, pixels, and analytics tools (Google Analytics, HubSpot, etc.) to understand how users interact with our site and improve their experience.
- Device Information – We collect information about your device, such as operating system and browser type, to optimize performance.
C. Information from Third Parties
- We may receive information from marketing partners, social media platforms, and publicly available sources to improve our outreach and services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide & Improve Our Services – Ensuring website functionality, processing transactions, and enhancing user experience.
- Marketing & Communication – Sending promotional emails, newsletters, and updates about new features or services (you can opt out anytime).
- Analytics & Performance Tracking – Understanding website traffic, customer behavior, and improving service offerings.
- Security & Compliance – Detecting fraud, enforcing legal agreements, and complying with regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share information with:
- Service Providers & Partners – Third-party vendors, such as payment processors and marketing platforms, who assist in providing our services.
- Legal Compliance – If required by law, we may disclose information to authorities, regulators, or legal entities.
- Business Transfers – If Insivia undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality.
- Track user behavior for analytics.
- Improve marketing efforts.
You can manage cookie preferences in your browser settings or opt-out using tools like Google’s Ad Settings.
5. Data Security
We implement security measures to protect your personal information, including encryption and secure storage practices. However, no online transmission is 100% secure, and we advise users to take necessary precautions.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access & Correction – Request access to or correction of your personal data.
- Opt-Out of Marketing – Unsubscribe from emails at any time.
- Data Deletion – Request deletion of your personal data, subject to legal requirements.
- Do Not Track – Our site does not respond to “Do Not Track” signals from browsers.
To exercise your rights, contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
By using our website, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of our site and services.